Terms and Conditions

Effective Date: January 1, 2025

By accessing or using this website, you agree to be bound by the following Terms and Conditions. These terms are intended to reflect our working practices and key clauses from our Master Service Agreement (MSA) for full transparency.

1. Services Overview

Bluejay Media offers professional video production, photography, and post-production services. All services are governed by individual project agreements, scopes of work (SOWs), or retainers, as applicable.

2. Booking & Payments

  • All projects require a signed agreement and a non-refundable 50% retainer to secure a production date.

  • The remaining 50% is due the day of production unless otherwise stated in the agreement.

  • Charges for additional services such as rush edits, revisions, travel, or extra crew will be billed separately.

3. Revisions & Editing

  • Each video project includes one (1) round of revisions.

  • Additional revisions are subject to additional charges and billed at the current editing rate.

  • Revision requests must be made in writing and clearly describe the requested changes.

4. Travel & Expenses

  • Projects include a set mileage allowance depending on the package selected.

  • Additional mileage is billed at the IRS standard rate (67¢ per mile for 2025).

  • Non-production travel days (e.g., air travel) are billed at $500/day.

5. Delivery & Unedited Files

  • Final deliverables are provided via digital download.

  • Clients may request unedited footage to be delivered on a client-provided hard drive or purchase one from Bluejay Media for $200.

6. Rights & Usage

  • Clients receive rights to use the final deliverables for their own marketing, internal, or online purposes.

  • If a client receives unedited footage, they are granted usage rights for that specific project.

  • Bluejay Media retains all original intellectual property and raw files unless otherwise agreed in writing.

7. Cancellations & Rescheduling

  • Projects rescheduled or canceled within 72 hours of the scheduled date may incur a fee of up to $350.

  • All retainer fees are non-refundable.

8. Liability & Limitations

  • Bluejay Media is not liable for delays caused by force majeure, equipment failure, or other unforeseen issues.

  • Clients are responsible for obtaining any necessary permissions for filming locations, individuals, or events.

9. Confidentiality

Bluejay Media agrees to keep all confidential information private and will not share or disclose project details without consent.

10. Contact

For questions, project discussions, or to request removal of your information from our records, please contact:

Bluejay Media
hello@bluejayaz.com
(480) 422-3210

These terms are subject to change without notice. Please refer to this page for the most up-to-date version.